This document outlines policies of Studio Frontier, a brand operated by Alzion Labs Private Limited regarding subscription cancellations and refunds. By using our services, you agree to these terms.
Subscription Cancellations
To cancel your subscription, please visit your account page. Any cancellation request will be applicable after your current billing cycle, and no refunds will be provided for the unused portion of your subscription.
When You Cancel Your Subscription:
- Your plan will remain active until the end of your current billing period
- You’ll continue to have access to all features until the end of your billing cycle
- Your subscription will not automatically renew after the current period
- No partial refunds are provided for unused time in the current billing period
- Any data associated with your account will be maintained according to our data retention policies
Refund Policy
Studio Frontier does not provide refunds for the following:
- Partial refunds for unused time in a billing period
- Subscription fees already charged for the current billing period
- Subscription cancellations made after the renewal date
- Service interruptions not caused by Studio Frontier
- Changes in pricing plans or features
In exceptional circumstances, refunds may be considered at the sole discretion of Studio Frontier management. Such circumstances may include:
- Prolonged service outages directly attributable to Studio Frontier (exceeding 24 hours)
- Erroneous duplicate charges
- Other situations as determined by Studio Frontier
Plan Changes
You may upgrade or downgrade your plan at any time:
- Upgrades take effect immediately with prorated charges for the remainder of the billing period
- Downgrades take effect at the end of your current billing cycle
- Any change in billing amount due to an upgrade will be charged immediately
- No refunds are issued for downgrades until the next billing cycle
Free Trial Periods
If Studio Forntier offers a free trial period:
- You will not be charged during the trial period
- You may cancel at any time during the trial period without charge
- If you do not cancel before the trial period ends, you will be automatically billed for the subscription plan you selected
- No refunds are provided if you forget to cancel after a free trial converts to a paid subscription
Contact Information
For any questions regarding our cancellation and refund policies, please visit your account page.
Policy Updates
Studio Frontier reserves the right to update or modify this Cancellations and Refund Policy at any time without prior notice. Changes will be effective immediately upon posting to our website. Your continued use of our services after any changes indicates your acceptance of the revised policy.
Last updated: March 18, 2025